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      Select language English한국어 Get Started
        * Introduction
        * Getting Started
            + Basic Setup
            + Discord Setup
            + SDK Setup
                o Overview
                o Unreal
                o Unity
            + Customize your Branding
            + FirstLook Labs Labs
        * Playtest Setup Guide
            + Setting Up a Playtest
            + Add Keys
            + Player Segmentation
            + Flow Setup Guide
            + Configure Roles and Access
            + Promote on player.gg
        * Access and Distribution
            + Inviting Players
            + Key Management
            + Steam Beta Branches
            + NDAs
        * Player Insights
            + Players
            + Analytics
                o FirstLook and Platform Activity
                o Retention and Events Labs
                o Cloud Events Labs
                o Export Analytics
            + Surveys
            + Sentiment Labs
            + Steam Insights
        * Engagement
            + Email Announcements
            + Rewards Labs
            + Creators Labs
                o Overview
                o Campaigns
                o Configuration
        * Configuration
            + Flows and Roles
                o Introduction to Flows and Roles
                o Sign Up
                o Waitlist
                o Invite
                o Onboarding
                o Complete
                o Flow Roles
                o Flow Settings
            + Settings
                o General
                o Questions
                o Tags
                o Notifications
                o Developer
            + Pages
            + Configure Branding
            + Localization Labs
        * Integrations
            + Steam
            + Xbox Pro
            + Apple Labs
            + Pragma
            + Custom Accounts
            + MCP Labs
            + Google Play
        * Additional Guides
            + Understanding Steam Keys, Branches, and Playtests
            + How to Set Up a Steam Playtest
            + Identify Most Engaged Players
            + How to List My Game on player.gg
            + Running a Stealth Playtest
            + Creating a Branded Player Journey
            + How To Use FirstLook At Events
            + Running Playtests with Pragma Limited Access Mode Guide
            + GDPR and Privacy Compliance
            + How to Prototype with FirstLook
        * Changelog New
        * FAQ
          Select language English한국어

            Changelog

                Jul 1, 2026

                  Reposition Reward Images

                  You can now reposition images so they frame exactly how you want, no re-cropping or re-uploading! On a reward tier, drag to move the image and drag a corner to zoom, and set the card and the detail popup separately since they’re framed differently. Image positioning also shows up in more places across the dashboard, like your creator sign-up page.

                  Want to try Rewards or Creators? Enable them in FirstLook Labs!

                Jun 29, 2026

                  Pay Your Creators in Cash

                  You can now pay creators in cash! Add a Cash Payout to any campaign goal and creators earn it for hitting your target, not just keys and rewards. Use it for CPM deals or any milestone you really want to drive.

                  Every payout draws from a budget you set, and the campaign budget bar shows what’s spent, earmarked, and left at a glance. You can’t overspend a campaign or drop its budget below what you’ve already paid out, and we’ll flag you when a campaign hits its last 10%. Creators get paid automatically when they hit a goal and cash out on their own, so there’s nothing for you to chase down.

                  Reach out to try Cash Payouts.

                Jun 26, 2026

                  More Languages and Localized Content

                  Since we launched LLM Localization, it’s grown well past flows and the player dashboard. It now reaches more languages and translates almost everything you author.

                  34 languages out of the box. We’ve expanded to match every language Steam and Discord support, including right-to-left Arabic and Urdu, which render correctly on their own. Pick exactly which languages to offer your players under Config → Localization → Languages.

                  More of your content translated automatically. On top of flows, announcements, and surveys, LLM Localization now covers:

                    * Rewards, reward tiers, and quest/redeemable labels
                    * Creator program pages and campaign copy
                    * Flow and game emails, including custom privacy and terms footers
                    * Onboarding and survey questions

                  Turn on a language and we backfill the rest. Enable a new language and we translate everything you’ve already written, so you don’t have to revisit each flow, announcement, or reward. Anything the AI doesn’t get quite right, you can override by hand.

                  Enable LLM Localization in FirstLook Labs.

                Jun 25, 2026

                  New Creator Sign-Up and Dashboard

                  We’ve redesigned the entire creator-facing experience, from sign-up all the way through a brand-new dashboard! Creators now get a polished home from the moment they apply to the moment they’re earning. Signing up is now streamlined for creators, which means cleaner applicants for you:

                    * Faster account connections. Creators link their channels in a flow built for them, so you get verified reach up front instead of chasing it down.
                    * Custom questions of any type, tied to the creator’s profile so you can filter your player table and approve the right people fast.
                    * Built-in NDA signed before approval, reusing your playtest agreement so creators are covered before they see your keys.

                  The new dashboard keeps creators active without extra work from you:

                    * Welcome kit up top to onboard them instantly: brand assets, a Discord invite, or a getting-started doc.
                    * Starting reward for joining that lands right in their inventory, so the first thing they feel is a win.
                    * Campaigns and Battle Pass scoped to your studio, giving creators a reason to keep coming back.
                    * Inventory page pulling every key, code, and item creators earn. They filter, sort, and check items off themselves, so they’re not pinging you asking where a reward went.

                  Still haven’t tried Creator tools? Enable them in FirstLook Labs.

                Jun 24, 2026

                  Player Choice Keys

                  The Cross-Platform Key type has been renamed to Player Choice Keys and gained a new Custom selection type.

                  Using the Custom Selection Type, players are able to pick one reward from a list of any redeemables you define, for example one of several skins. The player redeems a single choice and the rest are no longer available to them.

                Jun 23, 2026

                  Manually Add Campaign Content

                  You can now manually add content to a campaign by entering a URL! When ingestion misses a creator’s video or stream, or the tags don’t get tracked, paste the link on the campaign’s Content tab and it counts toward that creator’s progress like anything we detect automatically.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs!

                Jun 22, 2026

                  Improved Survey Response Viewing

                  Click any row in a survey’s responses table to open a drawer with that player’s full submission, every question and answer in one place, including ratings, multiple-choice, and multi-select questions.

                  Or set the survey’s responses table to the Expanded view to show the full answers in the table!

                Jun 19, 2026

                  Twitch and YouTube Tag Tracking

                  You can now specify tags, not just a game, for us to detect Twitch and YouTube content for a campaign! Set your tags in a campaign’s content eligibility settings and any matching stream or video gets attributed automatically, so you catch coverage outside your game’s category.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs.

                Jun 18, 2026

                  Redesigned Player Profile

                  We’ve redesigned the player profile to give you a clearer, more complete view of a player in your community.

                  Key details, activity, and properties are now organized into focused sections so you can find what you need at a glance — and act on it without leaving the page. Don’t use a page section? Just collapse it!

                  You can also take actions on various panels such as refreshing the user’s Steam wishlist status, revoking keys or branches, or unlinking an account at a player’s request, and more!

                Jun 17, 2026

                  New Admin Navigation

                  The admin dashboard has a redesigned left-hand navigation that makes it easier to find your way around. Categories are reorganized and collapsible and sections like Players and Flows expand to reveal their sub-pages.

                  And you can still use the Command Palette for jumping around quickly.

                Jun 11, 2026

                  Creator Content Insights

                  We’ve made major improvements to creator profile pages in the admin dashboard to give you a deeper understanding of your tracked creators’ content.

                  Content Insights - Each creator profile now includes a Content Insights section showing a breakdown of which games they’ve created content about, along with detailed stats about their content: total views, content counts, average views per piece of content, engagement rates, and average stream viewers - all broken down by platform and date range so you can see exactly where they have the most impact.

                  Creator Listing Columns - The creator listing in the dashboard now includes two new columns: content posted in the last 14 days, and average views per piece of content. Quickly gauge how active and impactful your creators are at a glance without needing to open each profile.

                Jun 4, 2026

                  Set the Default Flow

                  You can now set any flow as the default for your game, the one players use when landing on your game’s firstlook.gg URL.

                  Promote a different flow as you move through testing phases, like moving from a small playtest, to a closed beta, to early access, so that organic signups have the correct onboarding experience and get the right role.

                  Set the default from a flow’s settings page, and the previous default is unset automatically.

                Jun 3, 2026

                  Smart Tags

                  Tags can now assign themselves. Define a set of filter conditions and FirstLook will tag every player who matches, adding new players as they qualify and removing them when they don’t. Make a “High Engagement” Smart Tag based on playtime and discord activity and that cohort will be kept current without anyone touching it.

                  Read more in the Smart Tags documentation.

                Jun 2, 2026

                  Filter Players by Creator Campaign

                  You can now filter the Players table by which creator campaigns a player is enrolled in, and slice that further by their status in each campaign (Approved, Pending, Rejected) or by Content Amount to see how many uploads they’ve actually made.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs.

                May 29, 2026

                  Verify your Steam App Ownership

                  Your Steam Configuration now shows when your Steam App ownership needs verification. Verification unlocks certain Steam-related features, your listing on player.gg, and library ownership checks.

                  The recommended way to verify is by adding a Steam WebAPI Key, which flips verification on automatically and brings a bunch of extra features along with it, like accurate playtime and ownership tracking.

                  If a WebAPI Key isn’t an option but you’d still like to list on player.gg, reach out to FirstLook Support for alternative verification options.

                May 20, 2026

                  FirstLook Agent

                  Introducing the FirstLook Agent, a powerful AI chat to ask and act on anything inside your FirstLook instance. Every data point from your community, from wishlist to purchase and all the conversations that led to them. Deeply integrated with Sentiment, Surveys, Playtime, Discord, Steam, and Campaigns.


                  Ask “Show me players who played the demo 10+ hours but haven’t bought”, “Break down retention by country”, or “Which cohorts are disengaged right now?” and get an answer back in seconds. Ask “What do players think about the new patch?” and get a summary, a sentiment score, and the actual quotes, pulled from Steam, Discord, and surveys.

                  The agent doesn’t stop at reading. It can invite players, tag segments, draft email campaigns, and manage Discord roles, all from the chat. Setting up a playtest, it walks you through keys, NDAs, surveys, and cohort sizing, and knows every FirstLook feature you might want to use along the way.

                  Prefer your own AI tools? Plug your FirstLook data into Claude, ChatGPT, Codex, Cursor, or any other MCP client through our MCP integration.

                  Today, FirstLook Agent answers questions and takes action. Next, it’ll suggest growth opportunities and where to put your marketing dollars. Try it out in your dashboard, free while in Labs, or learn more on firstlook.gg/agent.

                May 18, 2026

                  Improved Sentiment Filtering

                  Sentiment now has a richer filter set so you can zero in on the conversations that matter! Slice by source, language, topic, tag, and sentiment score, and narrow Discord sentiment down to a specific channel instead of the whole server.

                  Interested in Sentiment? Enable it in FirstLook Labs.

                May 15, 2026

                  Conditional Rewards

                  You can now give some players bonus rewards inside a tier that’s open to everyone! Tag a reward as restricted, and only players with the matching tags will see it; everyone else gets the rest of the tier as normal. To set it up, open any reward in your Tiers, flip on Restrict Eligibility, and add the player tags it should apply to.

                  Want to try Rewards? Enable it in FirstLook Labs!

                May 11, 2026

                  FirstLook Command Palette

                  You can now jump anywhere in the FirstLook Admin Dashboard with a command palette! Hit Cmd + K on Mac or Ctrl + K on Windows, type where you want to go, and the matching navigation items pop up. It also plugs into the FirstLook Agent: use /ask to talk to the agent directly, or /players to search players and run actions on them inline.

                May 8, 2026

                  Player Language Selection

                  Players can now pick their preferred language directly from profile settings on the player dashboard! Handy for those whose system language doesn’t match the one they actually want to read your game in. The choice is applied everywhere and sticks across sessions.

                May 6, 2026

                  SOOP Creator Signup

                  Creators can now link their SOOP accounts during the creator signup flow, alongside the existing Twitch, YouTube, TikTok, Kick, and Chzzk options! View creators’ SOOP reach or favorite count in the creator profiles table to see which creators are driving views on the platform.

                May 5, 2026

                  OR Conditions in Survey Branching

                  Survey branching now supports OR logic! You can add multiple answers to a single branching condition and any match will trigger it; no need to set up separate branches for each one.

                May 4, 2026

                  Smarter Player Queries in MCP

                  Our MCP integration now understands all the custom fields you’ve configured on your game. AI assistants like Claude, ChatGPT, and other agents that support MCP can now filter, search, and break down players by any custom question — favorite genre, playstyle preferences, age brackets, and more.

                  Ask things like “How many players picked Extraction Shooters as their favorite genre and what do their demographics look like?” and get instant breakdowns with counts, percentages, and comparisons — all without leaving your AI chat.

                  We’ve also added a dedicated player count tool that returns totals without pulling full player records, making these queries significantly faster.

                  New to MCP? It’s an open protocol that lets AI assistants securely connect to tools like FirstLook. Once connected, you can query your player data conversationally — no dashboards or exports needed. Get started here.

                  Want even more AI-powered tools? Request access to the FirstLook Agent in Labs for early access to what’s coming next.

                Apr 30, 2026

                  Auto-Enroll Creators into Campaigns

                  You can now auto-enroll creators into a campaign as soon as they’re accepted into your program! In Campaign Settings, pick Auto-Enroll as the Join Method and any approved creator gets added to that campaign the moment it goes live, no opt-in click required. Best for publisher-wide campaigns where you want every creator participating by default.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs!

                Apr 29, 2026

                  Per-Player Key Limit

                  You can now set a per-player limit on any key type! Configure it in your Key Type settings and FirstLook will block any player from claiming more than the set number of that key, even if they unlock the reward again through a different campaign, role, or rewards tier. This is useful for studios running multiple campaigns or rewards where the same Steam, PSN, or Xbox key shouldn’t go out twice to the same player.

                Apr 28, 2026

                  Custom Agreement Names

                  You can now rename the NDA agreement on your flow! Studio legal teams may need their player-facing agreement to be called something more specific than “NDA”, like “Beta Program Terms” or “Closed Beta Agreement”. The new name shows up everywhere players see the agreement.

                Apr 24, 2026

                  Creator Battle Pass

                  You can now run a creator battle pass in FirstLook! We made it so campaign goals can grant Rewards points as their payout, so every milestone or performance target a creator hits moves them further along your reward tiers (Discord roles, keys, custom rewards, all of it).

                  Set it up when creating a campaign goal: pick Rewards XP as the reward type, give it a name, and enter the point amount. Works on both milestone and performance-based goals, and stacks with any other payouts on that goal.

                  Still haven’t tried Creators or Rewards? Enable it in FirstLook Labs.

                Apr 23, 2026

                  Reach Organic Playtesters with player.gg

                  Your game can now be listed on player.gg — FirstLook’s public destination where gamers discover and sign up for playtests across the network. Your game page is populated automatically from your Steam or IGDB page, so for most studios there’s no extra content work: flip the toggle on and your listing is live. Players who find your game on player.gg get funnelled into your waitlist with the default flow, and show up clearly attributed in your dashboard. Confidential games are supported too — reach out to FirstLook and only your game name and self-uploaded branding will be shown.

                  Open Settings → Player.gg in your admin to turn it on. You control:

                    * Discovery — make your game discoverable across player.gg, Discord, and other FirstLook community channels.
                    * Playtest Status — tell players whether you’re on a waitlist, playtesting, in early access, released, or cancelled.
                    * One-click sign-ups — let player.gg users with existing Email, Steam, or Discord accounts join your playtest instantly, skipping custom sign-up questions.

                  You can also publish Playtesting Events — upcoming playtest windows with specific dates. Events appear on your player.gg listing and get additional promotion across the network around those dates, so your test weekends pull in organic signups instead of just the players you already have.

                Apr 22, 2026

                  Live Queue Status for Discord & Announcements

                  You can now see live queue status for large announcement sends and Discord-throttled server adds! Studios get a Large Queue Processing banner on the admin dashboard with remaining items and ETA, and players waiting to join your Discord server see a matching notice with their estimated wait time on the dashboard and Discord tab.

                Apr 21, 2026

                  Invite Player by Filter Conditions

                  We reworked Invite by Role to Invite by Conditions, where instead of picking a single role, you can target invites using the same powerful filters you already use across the platform.

                  Stack any combination of conditions (role, access state, wishlist conditions, library value, custom questions, surveys, country, sign-up date, and more) to narrow a large eligible pool down to exactly the players you want to reach.

                  Once you’ve defined your audience, choose how to send the invites:

                    * All matching players — invite the full filtered set.
                    * Random players — invite a random sample of a chosen size, great for staggered rollouts or capacity-limited playtests.
                    * By sign-up date — prioritize players based on when they joined, so your earliest signups get in first.

                Apr 20, 2026

                  Custom Sender for Announcement Emails

                  For our Pro customers, you can now send announcements from a different email address than your default sender! Head to Settings, Email, and toggle on the new Announcements Sender to set its own name and address. Useful if you want your transactional emails to come from one address while announcements go out from something friendlier.

                Apr 15, 2026

                  Playtime by Steam App

                  You can now filter players by playtime for each individual Steam app being tracked in your steam settings, and see the full breakdown on every player profile.

                  Whether you’re tracking progression from Playtest to Demo to purchase, or monitoring prototyping sessions, playtime is now fully broken down per app — giving you a clear picture of how players engage across your Steam catalog.

                Apr 14, 2026

                  AI-powered Announcements and Survey Localization

                  Studios using LLM-based Localization now benefit from automatically translated announcements and surveys!

                  Announcements are translated right before sending based on each player’s preferred language. Players with English as their preferred language receive the original text immediately.

                  Surveys are localized on the web and in-game via the SDK based on the system language. Learn more about surveys →

                  To get started, enable LLM-based Localization in FirstLook Labs.

                Apr 10, 2026

                  Capture Player Names at Sign Up

                  You can now ask for a player’s legal name and country of residence at sign up, not just at onboarding! Toggle either option on in your Sign Up step settings.

                Apr 9, 2026

                  Powerful Match Filter Rewards Quests

                  In Rewards, Match Filter quests just got a lot more powerful! You can now reward players based on any player table filter, not just custom onboarding question answers. Set up a quest that triggers when a player matches a specific source, has linked a certain account, hits a playtime threshold, or any combination of filters you’ve saved.

                Apr 8, 2026

                  Custom Messages at Onboarding

                  You can now add a custom message to your Onboarding step! Toggle on “Display a Custom Message” in your flow’s Onboarding settings, then set a title and body to explain why you’re asking players to link specific accounts or complete certain steps. Your custom text shows up directly in the player dashboard.

                Apr 7, 2026

                  Cross-Platform Keys for Google Play and Apple

                  Cross-platform keys now support Google Play and Apple TestFlight! Studios with mobile games can set up a single key distribution flow for all mobile players. Each player claims one key for their platform based on whichever account they have linked, so no keys go to waste and you don’t need separate flows for each store.

                Apr 7, 2026

                  Unity SDK

                  The FirstLook SDK is now available for Unity! Drop the SDK into your Unity project to wire up runtime authentication, sessions, analytics, and in-game surveys directly from your game. Download it from the Game SDK section of your dashboard and follow the setup guide to get started.

                Apr 6, 2026

                  Switch 2 Key Support

                  Nintendo Switch 2 is now available as a native key type! Upload your Switch 2 keys and distribute them to players the same way you would Steam, Epic, or PlayStation keys. Switch 2 shows up as its own platform in your key management settings, complete with platform branding.

                Apr 3, 2026

                  Publisher Audit Logs

                  Publisher admins can now view a full log of admin activity directly from the publisher dashboard! Every action taken by fellow admins, from privilege grants to configuration changes, is tracked and visible in one place. Built for organizations that need tighter auditing and security compliance across their organization.

                Apr 2, 2026

                  New Hours Watched Metric for Creators

                  Hours Watched is now available as a metric for your livestream creator campaign goals! Set a target based on total viewing time, not just viewers, to better capture the full impact of a stream. Hours Watched is calculated as average concurrent viewers multiplied by stream duration, tracked automatically across all livestreams in your campaign.

                Apr 1, 2026

                  Custom Actions on Flows

                  You can now add a Custom Action button to your Waitlist and Complete flow steps! Toggle it on in your flow settings and set your button text and URL. Perfect for Kickstarter campaigns, surveys, anything else you want to drive players towards.

                Mar 31, 2026

                  Custom Announcement Email Headers

                  You can now customize the header image for individual announcement emails! By default, announcements pull your header image from Branding, but you can now upload a different image per announcement directly from the email composition page. Perfect for campaign-specific sends or events you want to stand out visually.

                Mar 30, 2026

                  Self Player Deletion

                  You can now allow players to delete their own accounts directly from the player dashboard! Toggle this on in your game’s Settings page. You can configure whether deleted players’ social accounts (Discord, Steam, etc.) are unlinked immediately or put on a cooldown period to prevent misuse.

                Mar 27, 2026

                  Masking Personally Identifiable Information (PII)

                  With games that have anonymization on, you can now unmask PII directly from the player dashboard! Click ‘Reveal PII’ on any player profile to temporarily view their information. Every reveal is tracked in player activity logs for auditing and preventing abuse.

                Mar 26, 2026

                  Advanced Filter Operators

                  Filters on your player table now support not equals and not in operators! Click the new Advanced option in any dropdown filter (roles, state, tags, region, and more) to exclude specific values instead of only filtering for them. Need everyone except your VIP tag? Or all players not in the Waiting state? Now you can do that in one click.

                Mar 25, 2026

                  Pending Player State

                  Players who start your sign-up flow but don’t finish now show up as Pending on your player dashboard! Previously, anyone who dropped off mid-flow was invisible - you’d only see players who made it all the way to your waitlist. Now you have a complete picture of your player pipeline: who signed up, who’s waiting, and who fell off somewhere in between.

                Mar 24, 2026

                  Custom Dashboard & Email Footers

                  You can now customize the footer text on your player dashboard and in announcement emails! Customize the message for players or remove any game names for confidential playtests. Set it in the Sign Up step of your flow and on your Branding page.

                Mar 23, 2026

                  Performance-Based Creator Goals

                  You can now add performance-based goals to creator campaigns! Set a target, like 1,000 views, and reward creators each time they hit it. Goals repeat automatically as creators keep performing, so your top creators keep earning without you having to manually track anything.

                  To keep reward distribution in check, you can set a limit on how many times a creator can unlock rewards.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs!

                Mar 20, 2026

                  Kick and Chzzk Creator Signup

                  Creators can now link their Kick and Chzzk accounts during the creator signup flow, alongside the existing Twitch, YouTube, and TikTok options! View creators’ Kick and Chzzk reach in the creator profiles table to see which creators are driving views on those platforms.

                Mar 19, 2026

                  Google Play Access Codes

                  You can now distribute Google Play access codes for closed playtests through FirstLook! Upload your codes the same way you would Steam keys, and players can redeem them to join your playtest without needing a direct email invite.

                Mar 18, 2026

                  Custom Publisher Banners

                  Publishers can now create a custom banner that displays across all their studio games! Configure your banner text and link directly from Publisher Settings, then toggle it on per-game from each game’s Settings page. Perfect for driving players deeper into your network, like linking to your publisher community or upcoming titles.

                  Interested in publisher accounts on FirstLook? Reach out to learn more!

                Mar 17, 2026

                  Custom Key Types

                  You can now create custom key types to distribute codes outside of existing platforms like Steam or Epic! Upload a list of codes, add optional redeem instructions or a URL, and hand them out to players just like platform keys. Perfect for in-game cosmetics or any reward generated on your own backend.

                Mar 6, 2026

                  Publisher Organization Support

                  We now support publisher organizations! If you’re a publisher managing multiple studios and games, you now have a dedicated overview to see everything in one place. View total active players across all games, manage team permissions for each studio, and mark games as active or inactive for billing purposes.

                  Interested in managing multiple games on FirstLook? Reach out to learn more about publisher accounts!

                Mar 4, 2026

                  Easier Discord Setup

                  It’s easier than ever to set up Discord for Sentiment and Analytics! The new configuration page shows your full channel structure, which channels we’re tracking versus syncing, and last message timestamps. Toggle channels on to instantly start importing with real-time sync status. We also automatically detect missing permissions and provide a button to assign the correct bot role, no more manual troubleshooting.

                  Plan to use Discord for Sentiment? Enable Sentiment in FirstLook Labs!

                Mar 3, 2026

                  Localized Flows and Player Dashboard

                  We can now automatically translate your flows and player dashboard based on a player’s browser language! Reach players worldwide 🌐 without having to manually create flows in multiple languages. If an automatic translation isn’t quite right, you can override it with your own translation.

                  Try localized flows in FirstLook Labs today!

                Feb 27, 2026

                  Content Discovery for Creators

                  We now automatically detect content being created about your game from creators outside your program! Discover videos and streams from creators you didn’t know were covering your game, track their performance, and never miss potential partnerships. Simply specify the games you’re interested in, see all detected creators on the Content page, start tracking ongoing coverage, and invite the best ones to join your creator program when you’re ready.

                  Want to see who’s covering your game? Enable Creator tools in FirstLook Labs!

                Feb 25, 2026

                  Campaign-Specific Content Filters

                  You can now specify which content tags to track for each individual creator campaign! For example, track #NewUpdate content for one campaign and #LaunchEvent for another, giving you more control over what content counts toward each campaign’s goals.

                  Set up campaigns today in FirstLook Labs!

                Feb 23, 2026

                  Limit Rewards Access to Specific Players

                  You can now limit which players can see and earn rewards! Restrict your program to specific FirstLook roles instead of showing it to everyone. Perfect for VIP programs, player councils, or special community groups that you want to treat differently from your general player base.

                  Haven’t tried Rewards yet? Enable it in FirstLook Labs!

                Feb 20, 2026

                  Custom Rewards

                  You can now offer custom rewards outside of FirstLook! Link players to external redemption pages, order forms, or any other URL when they unlock a reward tier. Use this for physical merchandise like T-shirts, exclusive content, or codes hosted elsewhere.

                  Haven’t tried Rewards yet? Enable it in FirstLook Labs!

                Feb 17, 2026

                  Require Approval for Creator Campaigns

                  You can now optionally require approval for creator campaigns! Choose whether to let all creators join automatically or require them to request access first. Perfect for VIP-only campaigns or special events where you want to hand-pick participants.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs!

                Feb 12, 2026

                  Manually Add Creator Content

                  You can now manually add creator content to the Content page by entering a URL! Track all creator videos and streams in one place, including any content that wasn’t automatically detected.

                  Interested in our Creator and Content tools? Enable them in FirstLook Labs!

                Feb 9, 2026

                  Filter Players by Discord Role

                  You can now filter players by their Discord roles! Segment your community based on existing Discord roles to target specific groups for surveys, announcements, or playtests.

                Feb 4, 2026

                  Manually Grant Reward Points

                  You can now manually grant reward points to players! Award bonus XP for community contributions, event participation, or any other reason you choose. Simply select players and grant them points directly from the player table or individual player profiles.

                  Still haven’t tried our Rewards system? Enable it in FirstLook Labs.

                Jan 29, 2026

                  Filter Players by Last Announcements

                  You can now filter players by their last announcement received, opened, or clicked! This makes it easy to target specific groups without sending duplicate announcements. Send follow-up surveys only to players who opened your original announcement, or resend to players who never received a specific announcement.

                Jan 23, 2026

                  Skip Waitlist and Auto-Invite Players

                  You can now have players skip the waitlist and automatically receive invites when they sign up! Perfect for open playtests or when you’re ready to let everyone in without manual approval.

                  To enable this, navigate to the Waitlist page under Flow Steps.

                Jan 21, 2026

                  Create Your Own Creator Campaigns

                  You can now create and run your own creator campaigns! Activate your creator community around new content drops or special events. Set goals for creators to hit, like number of uploads, views, or concurrent viewers, and reward them with in-game items, codes, or Discord roles that they can claim directly from their dashboard. Track all content created during a campaign, analyze performance, and identify your top-performing creators.

                  Still haven’t tried our Creator tools? Enable them in FirstLook Labs!

                Jan 20, 2026

                  New Sentiment Experience

                  We just released a major update to Sentiment with better discovery, easier navigation, and a focus on player quotes! Explore sentiment by topics, tags, and sources more intuitively, see how many players are talking about each topic, and dive directly into what players are saying about your game.

                  Interested in Sentiment? Enable it in FirstLook Labs.

                Jan 15, 2026

                  Apple TestFlight Playtests

                  We now support Apple TestFlight as a platform for you to run mobile playtests! Capture Apple IDs during signup, and FirstLook automatically adds players to the correct TestFlight groups in Apple’s App Store Connect. Manage iOS playtesting alongside NDAs, custom signup questions, surveys, and all the FirstLook features you’re already using.

                  Interested? Enable Apple TestFlight in FirstLook Labs.

                Jan 14, 2026

                  View Email Replies to Announcements

                  You can now see player email replies to your announcements directly in the dashboard! Click the “Replies” tab on any announcement to see individual responses, or view “All Replies” in the left navigation. Capture feedback without needing to monitor a separate email inbox or set up a custom reply-to address.

                Jan 13, 2026

                  Generate Unreal SDK Config

                  For SDK users, we’ve added a ‘Generate Config’ button on the Dashboard page to automatically create your Unreal configuration! No more manually copying API URLs and game slugs, just click the button and get ready-to-use files for DefaultGame.ini and DefaultEngine.ini.

                  Download the FirstLook SDK to send in-game surveys.

                Jan 12, 2026

                  Export Analytics Data

                  You can now export any Analytics graph as a CSV! Click on a graph’s export button to download the underlying data for player signups, Discord activity, Steam metrics, and more. Analyze trends in your own tools or create custom reports for your team.

                Jan 9, 2026

                  Assign Discord Roles via Player Tags

                  You can now automatically grant Discord roles based on player tags! Easily manage Discord access for events, prototypes, or special testing groups. When you assign Discord roles to a tag, all players with that tag automatically receive those roles, and they’re removed when the tag is removed.

                  Configure Discord roles for any tag in Settings > Player Tags.

                Jan 8, 2026

                  Conditional Survey Questions

                  We’ve added conditional logic to surveys! Show or hide questions based on previous responses or player filters. For example, ask follow-up questions only to players who answered “No” to recommending your game, or show specific questions only to players who wishlisted on Steam. Create dynamic, personalized surveys that adapt to each player and gather more targeted feedback.

                  Simply toggle on Conditional or Player Conditions when adding a new survey question to get started.

                Jan 7, 2026

                  Bulk Revoke and Delete Keys

                  You can now bulk revoke or delete keys directly from the Keys & Access page! Filter keys by status or key type, then bulk revoke or delete them. Clean up unused keys or revoke access for multiple players at once instead of handling each key individually.

                Dec 18, 2025

                  Filter Players by Region/Continent

                  You can now filter players by region and continent! Segment your player base by North America, Europe, Asia-Pacific, and more to run region-specific playtests, send localized announcements, or analyze geographic distribution of your community.

                Dec 17, 2025

                  FirstLook Wrapped 2025

                  See how your community grew in 2025! We’ve created a personalized wrapped summary showing your year in numbers: 🎮 players signed up, 🫂 referrals from friends, 💬 Discord activity, 🦾 most active team member, 🕰️ total playtime, and more. Check your dashboard to see your community’s highlights from the past year!

                Dec 15, 2025

                  Sentiment on Survey Responses

                  Survey text responses are now included as a sentiment source alongside Discord, Steam Reviews, and Steam Discussions! Get a complete picture of player sentiment across all feedback channels in one unified view.

                  Interested in Sentiment? Enable it in FirstLook Labs!

                Dec 11, 2025

                  Google Play Playtests

                  We now support Google Play as a platform for you to run mobile playtests! Capture Google Play accounts during signup, upload them to your Play Console developer account, and distribute access links to your players for a seamless experience. All while benefiting from our NDAs, custom signup questions, surveys, and more.

                  Google Play support is available on Standard plans and above.

                Dec 10, 2025

                  Easier Survey Creation and Distribution

                  We’ve made it easier to create and distribute surveys! We’ve simplified emailing surveys to players and added new options for you to control whether players can edit their responses or submit multiple responses. You can also now use any question type and post surveys natively in Discord - if a question type isn’t supported in Discord, we’ll show a call-to-action button to the web survey instead.

                Dec 8, 2025

                  Filter by Steam Owned Date

                  You can now filter players by when they added your game to their Steam library! Filter by owned-by date ranges to identify early supporters, recent buyers, or target specific launch windows for feedback and campaigns.

                Dec 4, 2025

                  View/Sort by Player XP

                  You can now view and sort players by their XP directly in the player table! XP is the total points players have earned from completing quests in your Rewards program, making it easy to identify your most engaged community members at a glance.

                  Haven’t tried Rewards yet? Enable it in FirstLook Labs to start tracking player engagement!

                Dec 3, 2025

                  Sentiment on Steam Discussions

                  You can now track player sentiment from Steam discussions in addition to Steam reviews and Discord channels! Simply navigate to the Steam Configuration page and select the subforums you wish to analyze. On the Sentiment pages, filter by source to compare community feedback with public store reviews.

                  Interested? Enable Sentiment in FirstLook Labs!

                Dec 2, 2025

                  Player Notes

                  You can now add notes to any player profile! Keep track of important context about individual players to help you better understand and manage your community. Notes are private to your team and visible on each player’s profile.

                Dec 1, 2025

                  Matrix Question Type

                  We’ve added a new Matrix question type to web surveys! Matrix questions let you gather consistent feedback across multiple items in a single question, keeping your surveys organized and more efficient for players to complete. Use them to ask about game mode preferences, feature ratings, or satisfaction levels across different aspects of your game.

                Nov 26, 2025

                  Set Your Game's Timezone

                  You can now set your game’s timezone in Settings! All analytics across FirstLook will now respect your game’s timezone, ensuring accurate data reporting.

                Nov 25, 2025

                  Player Rewards

                  You can now keep players engaged and motivated by rewarding them for participating in your community! Create custom quests where players earn points for activities like wishlisting on Steam, being active on Discord, or playing the game. As they accumulate points, they unlock reward tiers with prizes you configure like Discord roles, game keys, or exclusive content.

                  Players track their progress on their dashboard and see what rewards they can unlock next. Build multiple tiers with escalating rewards to drive long-term engagement.

                  Interested in trying Rewards? Enable it in FirstLook Labs!

                Nov 24, 2025

                  Try New Features with FirstLook Labs

                  We’re excited to announce FirstLook Labs, where you can try beta and in-development features before they’re fully released! Enable features like sentiment analysis, creator tools, and rewards systems directly from the Labs page. See what’s coming next and get notified when new things launch like custom analytics, LLM Localization, and automated messaging.

                  All Labs features are free while in beta, and we’d love your feedback to make them better! Simply navigate to the new Labs page in your admin dashboard.

                Nov 21, 2025

                  Change Team Members Roles

                  You can now change team member roles within your organization! Owners can adjust permissions on the ‘Team Members’ page by switching members between Owner, Collaborator, and the new Developer role. Developers have the same access as Collaborators but can also create API keys for integrations.

                Nov 20, 2025

                  Move Players to Waitlist

                  You can now move invited, accepted, or onboarded players back to the waitlist! Manage key distribution more easily without having to revoke keys or switch FirstLook roles as you prepare for a new event.

                  Simply select the players from the player table and click ‘Move to Waitlist.’

                Nov 18, 2025

                  Sort/Filter by Creator Reach

                  You can now sort and filter creators on the player table by their total reach across all platforms or by individual platform reach! Quickly identify high-impact creators with large audiences to prioritize partnerships and campaigns.

                Nov 17, 2025

                  Edit Signup/Onboarding Responses

                  Players can now update their signup and onboarding question answers directly from their dashboard! Keep player data accurate without requiring players to contact support or re-register.

                  Have players simply click ‘Edit Responses’ under their ‘Account/Profile’ tab.

                Nov 14, 2025

                  Advanced Player Filtering

                  You can now create complex player filters with OR groups to find players like ‘Steam Wishlisted OR came from the Playtester Network.’ Click ’+ Add Group’ at the top of the player table to add filter groups, then save your combinations to quickly access them later!

                Nov 13, 2025

                  Scheduled Announcements

                  You can now schedule announcements to send at a future date/time instead of sending them immediately! Queue up multiple announcements at once, set them to automatically send during peak player activity, or coordinate announcements across time zones.

                Nov 12, 2025

                  Custom Events in Date Filters

                  You can now save playtests, launches, and other events as custom date ranges in the date picker! Instead of manually selecting the same dates every time, click ‘+’ next to ‘My Events’ to name and save important time periods for quick filtering across Sentiment and Creator Content.

                Nov 10, 2025

                  Weekly Summary PDF Export

                  You can now export your weekly sentiment summaries as PDFs to easily share insights with your team or include in reports! Simply click ‘Export’ on any weekly summary page.

                  Interested in Sentiment? Reach out for access!

                Nov 7, 2025

                  View Team Activity

                  You can now see when team members were last active and when they joined your organization! This lets you identify inactive accounts and keep your team up-to-date and secure.

                Nov 6, 2025

                  Bulk Action Deleting Players

                  You can now delete multiple players at once from the player table instead of removing them one by one! Choose to keep or remove them from the Discord, wipe their data immediately, or ban them.

                Nov 5, 2025

                  Sentiment on Steam Reviews

                  You can now track player sentiment from Steam reviews in addition to Discord channels! Analyze what players are saying across both platforms and filter by source to compare community feedback with public store reviews.

                  Navigate to Configuration > Steam to enable Steam review syncing.

                  Interested in Sentiment? Reach out for access!

                Nov 4, 2025

                  Edit Surveys

                  You can now edit surveys after they’ve gone live! Make spelling fixes, clarify questions, or update minor details without having to recreate the entire survey.

                Nov 3, 2025

                  Create API Tokens

                  For Enterprise customers, you can now create API tokens to access the FirstLook API directly from your dashboard! Build custom integrations, automate workflows, or connect FirstLook data to your own tools and systems.

                  Navigate to Settings > Developer to create your tokens. Check out our API documentation for available endpoints.

                Oct 31, 2025

                  Sentiment on Discord Text Channels

                  You can now track player sentiment from Discord text channels in addition to forum channels! Capture casual conversations happening in your community alongside structured forum discussions. Navigate to Configuration > Discord to select your text channels to sync.

                  Interested in Sentiment? Reach out for access!

                Oct 30, 2025

                  Creator Content Page

                  We’ve added a new Content page for tracking everything your creators are making! You can see all creator content in one place, including views and engagement rates. Filter content by platform or by a specific game.

                  Interested in our creator tools? Reach out for access!

                Oct 29, 2025

                  Player Dashboard Redesign

                  We’ve redesigned the player dashboard with a new sidebar and dedicated pages for each feature! Players now have a cleaner, more organized experience after signing up or getting onboarded.

                  Have them explore your Discord server and claim roles, view Steam keys and branches, track invites and referrals, access the Creator Program, or catch up on past announcements in the News section.

                Oct 28, 2025

                  FirstLook x ChatGPT/Claude (Beta)

                  We’ve added support for the Model Context Protocol (MCP), allowing AI assistants like ChatGPT or Claude to securely access your FirstLook data! Search and filter players, view detailed profiles and activity logs, compare analytics across time periods, perform bulk actions like updating roles or granting invites, and search Steam play sessions directly through your AI assistant.

                  Ask questions like “How many playtesters are signed up for my game and of those, how many are from Germany?” or “Show me players who logged more than 10 hours last week” without leaving your AI chat.

                  Interested? Check out our documentation.

                Oct 24, 2025

                  Export Keys

                  You can now export your keys filtered by redeemed, unredeemed, or revoked status! This makes it easier to audit key distribution, track redemptions, and reconcile keys with external systems.

                  Simply hit ‘Export’ on the ‘Keys & Access’ page.

                Oct 23, 2025

                  Assign Creators FirstLook Roles

                  You can now assign creators to a specific FirstLook Role! This ensures all creators receive the same keys, access, and invites. Navigate to Settings > Creator Program > Roles to choose the role.

                  Interested in our creator tools? Reach out for access!

                Oct 22, 2025

                  Manual Referral Rewards

                  You can now show players their referral progress without automatically sending invites! This allows you to control exactly when to reward referrers instead of sending invites before you’re ready.

                  Find ‘Referral Gamification’ settings under a flow’s ‘Waitlist’ step.

                Oct 21, 2025

                  Weekly Sentiment Summaries

                  We’ve added automatic weekly summaries to track how player sentiment evolves over time! See your biggest sentiment shifts, trending topics, and engagement levels at a glance to understand if recent changes landed well or if new issues emerged.

                  On the ‘Sentiment’ page, simply navigate to the ‘Weekly Summary’ tab.

                  If you’re not in the Sentiment beta yet, what are you waiting for?! Reach out for access!

                Oct 20, 2025

                  Ban Entire Email Domains

                  You can now ban entire email domains to prevent fraudulent or spam signups from specific providers! This lets you block domains in bulk rather than individual email addresses one by one.

                  On the ‘Banned Players’ page, simply select ‘Email Domain’ as the Identity type.

                Oct 17, 2025

                  Filter Creator Content

                  You can now filter creator content by specific games and tags! Track how often creators feature your game or cover certain genres to find the best fits for your creator program.

                  On any creator profile, click the ‘Game Coverage’ tab to choose the games and tags you want to filter by.

                Oct 16, 2025

                  Delete a Player’s Survey Response

                  You can now delete individual survey responses! This is useful for removing internal test responses or admin submissions without affecting other data.

                  On the player response row you want to delete, click the ’…’ button and press delete.

                Oct 10, 2025

                  More Flow Localization Languages

                  We’ve added three more languages for Flow localization: 日本語 (Japanese), 한국어 (Korean), and 简体中文 (Simplified Chinese)!

                  To enable localization, go to your Flow > Manage > Settings > Language and select your language.

                Oct 9, 2025

                  Dynamic NDA Fields

                  You can now add dynamic data to your NDA based on onboarding questions! Collect information like a player’s address or zip code during onboarding, then automatically populate it in the NDA they sign.

                Oct 8, 2025

                  Invite Players to become Creators

                  You can now directly invite your most dedicated players to join your creator program! This gives you a way to keep players engaged and deepen their connection to your community.

                  Simply go to a player’s profile and click “Enroll as Creator” to send an invitation.

                  Not in the Creators beta yet? Reach out for access!

                Oct 3, 2025

                  Manual Creator Tracking

                  You can now manually add creators to your creator table to monitor their content and stats before inviting them to your program! Track their performance, then send an invite when you’re ready to work together.

                  Interested in our creator tools? Reach out for access!

                Oct 2, 2025

                  Optional Player Name/Country Collection

                  We’ve now made the player name and country fields optional during onboarding! You can keep private data collection minimal and only ask for what you need.

                Sep 30, 2025

                  Custom Sentiment Tags

                  Under Sentiment, on the Tags page, you can now create and monitor custom tags like hero names, maps, items, or even competitor names! Any new signals will be automatically grouped.

                  Still not in the Sentiment beta? Reach out for access!

                Sep 29, 2025

                  Duplicate Flows

                  We’ve added the ability for you to duplicate any Flow! When duplicating, you can choose which details to bring over including the name, slug, description, and roles.

                  No more starting from scratch - set up new Flows faster using ones you’ve already built.

                Sep 26, 2025

                  Player Sentiment Filter

                  On the player overview, you can now filter by player sentiment! Identify your most positive players to reward them, or the most negative to follow up with a survey.

                  Click into any player’s profile to see exactly what feedback they shared.

                  Not in the Sentiment beta yet? Reach out for access!

                Sep 25, 2025

                  Creator Program Beta

                  We’re thrilled to announce our first set of tools for working with content creators!

                  Creator Program - You can now let players interested in creating content for your game sign up for your creator program. Customize the program’s landing and success pages, and automatically assign new creators a special Discord role upon joining.

                  Creator Profiles - Manage the players that sign up by tracking their channels, reach, and latest content.

                  Interested in the beta? Reach out for access!

                Sep 24, 2025

                  Game Selector Question Type

                  We’ve added native game selection support! Instead of using multi-select questions with manually-typed game lists, you can now use our game selection question that searches IGDB and presents a clean interface.

                  Configure at least one game for players to choose from, or let players search and add their own games for better gaming preference data.

                Sep 23, 2025

                  Survey Response Filters

                  We’ve added the ability to filter players by survey answers! This allows you to target specific individuals for follow-up questions or playtests.

                  You can also filter by survey completion status to see who finished versus who dropped off halfway. This is useful for optimizing your surveys to get better response rates.

                Sep 22, 2025

                  Social Account Age Filters

                  On the player overview, you can now filter players by when they created their Discord or Steam accounts!

                  This is useful for identifying established players versus potentially fraudulent signups.

                Sep 19, 2025

                  Sentiment Beta

                  You can now track player sentiment directly from your Discord community! Comments are categorized as positive, negative, or neutral, plus tagged as bug reports or feedback.

                  The Tags page organizes sentiment under tags like Gameplay, Combat, and Balance, and the Topics page identifies emerging topics automatically. You can filter each page by time period to focus on specific events like playtests or launches.

                  Interested in the beta? Reach out for access!

                Aug 20, 2025

                  Playtest Network

                  Playtest Network Launch!

                  This week we’re launching a brand new initiative to help studios connect with more players: a way for you to promote your game to our community of playtesters interested in sharing feedback and helping developers build the games they’ll love.

                  Through a store-like experience with low friction signups, high quality players, and a free pay-it-forward model, we’re creating a new place for studios to safely experiment with discovery and market validation.

                  Playtester Community

                  We are building a community of active gamers across different game genres, regions, and platforms, of which the majority plays more than 15 hours a week, enjoys playing games with friends, and regularly buys things in free-to-play games.

                  The players are eager to try out new titles, join a game’s community, and help shape the games.

                  → Sign up here

                  Playtest Promotion

                  Studios can opt-in to have FirstLook promote their playtests to this Playtester Community on our website and other channels. You can craft your Promo Card with key art, a trailer, game description, and optional additional call-to-actions.

                  Your game will then be featured on FirstLook.gg, our socials (280k followers), and pushed to Playtesters.

                  Low Friction Sign Up

                  FirstLook Playtesters can sign up for your playtest with less friction. When they visit your playtest signup, their verified email, Steam Account, and optional Discord will be pre-filled.

                  You can even remove all friction and let players join your waitlist with just one click!

                  Data Sharing

                  Once a player signs up for your game using FirstLook’s Network, they are truly yours. Players will go through your own onboarding and have to accept your click-through agreements, NDAs, and other policies. They agree with FirstLook transferring their Steam, Email, Discord, and other data to you, and are made aware that their playtime activity and engagement in your playtest is shared back with FirstLook.

                  We use those signals to curate, qualify, and reward players for actively participating. We’ll also make these signals, and more data about FirstLook Playtesters available to you.

                  Pay It Forward

                  Just like any other waitlist sign up, FirstLook Playtester Signups don’t count towards your usage until you invite or engage with them. There’s no limit to the amount of signups you can get through FirstLook’s network, and promoting your game is free.

                  We want to offer a safe place for pre-release games to experiment with their positioning, and scout their initial community.

                  Once you opt-in to promoting your game, we start showing a small banner on your players’ dashboard promoting the playtester community. This way, you help your fellow studios and the pool of players grow. For studios on the Free Plan we’ll always show the banner.

                  Gamescom

                  From Wednesday till Sunday we’re promoting the FirstLook Playtester Community at Gamescom! Our booth hosts seven studios using FirstLook and we’re trying out some new low friction features for in-person signups. If you’re there, make sure to drop by (Hall 10.2, Stand D043G).

                Jul 22, 2025

                  Filter Pageviews and Visitors

                  You can now filter Analytics data by Source, Country, Page URL, or Device.

                  Under Analytics → Visits, you’re now able to:

                    * Click on any Source, Page, Country, or Device to filter traffic data
                    * View exact pageviews for specific routes
                    * See ‘Top Pages’ and ‘Top Devices’ listed for quicker insights

                  This gives you a more powerful way to analyse how visitors engage with your player-facing site.

                Jul 14, 2025

                  Player Tags

                  Player Tags 🏷️

                  We’re excited to announce the launch of Player Tags — a brand new way to organize, personalize, and manage your players with ease! Instantly filter and find players by skill, role, or any custom tag you dream up. Add a splash of personality with colors, icons, and emojis, and keep your team data organized, searchable, and easy to update.

                  🏷️ Bulk Tagging: Quickly add or remove tags for multiple players at once. Save time and keep your roster organized!
                  🛠️ Tag Management: Effortlessly create, edit, and delete tags to fit your needs.
                  👤 Enhanced Player Profiles: Assign or remove tags directly from any player’s profile.
                  🎨 Personalize With Style: Add metadata, colors, icons, or even your favorite emojis to each tag for that extra flair!

                Jul 8, 2025

                  Surveys

                  Our survey feature just got a major upgrade.

                  Use surveys to gather valuable insights from your players, so you can understand what they love, what needs work, and how to make your game even better. The refreshed UI streamlines survey creation, customization, and analytics, letting you collect actionable feedback faster.

                  We’ve reimagined the experience to help you optimize player engagement, iterate on design, and make data-driven decisions with less friction. Get the full scoop on Surveys and how to use them here: https://docs.firstlook.gg/player/surveys/

                Jun 26, 2025

                  Steam Branches

                  Looking to give specific players beta branch access on Steam, or wanting to test new features on a released game? FirstLook now helps you share Branch passwords and instructions!

                  Simply head over to ‘Keys & Access’ in the left-side tool bar, hit Steam Branches, add a new Steam Branch (top right corner) and enter your details on the page.

                  FirstLook will automatically provide clear instructions to your players.

                Jun 16, 2025

                  Flow Localization

                  You can now localize your Flows in Spanish and French!

                  To turn this on, go to the Flow you want, > Manage > Settings > Language and pick your language.

                  *Note: The language is set for each Flow and can’t be changed by players.

                Jun 3, 2025

                  Live Flow Preview

                  As you create your onboarding flow for play testers, a live preview now appears in the bottom left corner. This shows you exactly what your players will experience, without having to leave the page!

                May 28, 2025

                  Multiple Choice Questions

                  We’re thrilled to announce a brand new feature designed to make your playtesting and feedback collection even better: Multiple Choice Question Types!

                  Now, users can easily select their answers, making the feedback process smoother and more insightful 📝

                  How does it work?

                  During the signup and onboarding stages of your flow, you can add this question type to your custom questions. Simply select ‘New Question’ and then choose ‘Multiple Choice’.

                May 8, 2025

                  Markdown Image Upload

                  In all areas where we support markdown formatting, we have added simple formatting buttons, a preview feature, and an option to upload images. Now you can easily insert images into your announcements and custom messages!

                Apr 25, 2025

                  Epic Playtests

                  We now support the Epic Games Store as a platform for your playtests and key distribution. Capture Epic Account IDs during signup, upload them to your Product’s Player Group and distribute keys to your players for a seamless experience. All while benefiting from our NDAs, custom signup questions, surveys and more.

                  Epic support is available on all plans.

                  Get Started

                Apr 16, 2025

                  Getting Started Recipes

                  To help you get started with FirstLook, discover new features or help you verify if you’ve set everything up correctly, we’ve created a series of Getting Started Recipes.

                  We’ll be adding more recipes over time, so keep an eye out for updates or feel free to request specific Guides or Best Practices for us to add!

                  Discover the recipes

                Apr 10, 2025

                  Manually Grant Keys

                  In certain edge cases, you may need to manually grant a key to players. This could be to provide access to a different platform, a release build, or to resolve an issue with the key they initially received. Currently, this requires setting up a completely new role or revoking their existing key. To simplify this process, we are introducing an option to manually grant keys to players through their profile or to multiple players at once via the player list.

                  These keys are granted in addition to any keys automatically assigned based on the player’s role and will not trigger a new invite email or notification.

                Apr 7, 2025

                  Player Attribute Analytics

                  You can now view analytics for player attributes, including the custom questions you asked during onboarding. The analytics provide a complete breakdown of responses, and you can filter them by specific player groups.

                Apr 2, 2025

                  Edit Player Email and Questions

                  You can now edit a player’s email address and any of their questions and properties. Click on ‘Edit’ in the top right corner of their profile to get started.

                Mar 26, 2025

                  Live Aware Integration

                  We’re excited to announce our first integration with Live Aware. Live Aware allows players to stream their gameplay to your team and automatically captures insights and feedback. We have several ideas lined up for this integration, starting with a simple one: a call to action for players to stream using Live Aware.

                  This call to action displays a player’s personal Direct Invite link when they’re fully onboarded. Alternatively, you can show a generic shareable link to everyone. Learn more

                  If you’re using Live Aware and want to enable this integration, please reach out to us. If you’re interested in learning more about what Live Aware can do, reach out to developers@liveawarelabs.com!

                Mar 20, 2025

                  Multi-Stage Questions

                  We’ve completely overhauled the way we you can create and manage custom questions in FirstLook, introducing a new multi-stage question builder and the option to delete and archive questions.

                  Create and edit questions in place

                  On the Flow Signup and Flow Onboarding page, you can now create and edit questions in place without leaving the page, seeing a full preview of what the question looks like. You’ll also see a list of all the questions you’ve created elsewhere to quickly insert them into the flow.

                  Additional pages

                  You can now add extra question pages, each with their own set of questions and a customizable title. This is useful for splitting a bunch of questions into multiple steps.

                  Drag’n’Drop ordering

                  Drag and drop questions to reorder them, even between different pages.

                  Delete and archive questions

                  Under Settings > Questions, you can now delete and archive questions. Questions that have never been used can be deleted, so you can free up that question key. Questions that have been used but are no longer relevant can be archived.

                Mar 18, 2025

                  Key Inventory

                  On the Key Overview page, you will now see how many keys of each type you have used and how many you have remaining. If there’s a recent surge in keys being used, we’ll show a warning and a rough estimate of how long your current stock will last.

                Mar 14, 2025

                  Data Retention and Player Deletion

                  We’re now keeping player data intact when you delete a player from your playtest. This means that you can still access the player’s data, keys, and audit logs if needed. After 30 days, all personal information is scrubbed and removed, but the audit log and related keys are retained. You can view all deleted players in the Dashboard by filtering on the “Deleted” status.

                  You can configure the retention period in your General Settings. There’s also an option to keep players’ Emails or Names indefinitely, which is useful if you have a legal requirement to keep this data (e.g. NDAs).

                  When deleting a player, you can bypass the retention period and delete the player’s data immediately. This is useful if you want to test an onboarding flow with your own account, or to comply with a data removal request.

                  To learn more about GDPR and privacy compliance, check out our brand new GDPR and Privacy Compliance guide.

                Mar 14, 2025

                  Unsubscribe from email announcements

                  When sending email announcements to players, each email will now include a link where they can manage their email preferences and opt out of future announcements. When players opt out, they will still receive important emails from you, such as playtest invites or login links. They can always re-subscribe at any time via their Dashboard.

                  You will be able to see on a player’s profile whether they are unsubscribed to your email announcements.

                Mar 13, 2025

                  Player country stats and filters

                  We’ve added Top Player Countries to the analytics page. This feature allows you to see which countries your players are signing up from. You can filter the analytics by specific roles or other attributes for a deeper dive.

                  Additionally, you can now filter the players and the analytics by country.

                Mar 12, 2025

                  Duplicate Announcements

                  You can now duplicate announcements in FirstLook. Want to resend an announcement to a different people? Send the same message with some tweaks? Click the duplicate button and start editing!

                Mar 11, 2025

                  Clickthrough Agreements

                  When players are signing up for your playtest or community, you may want them to accept your Privacy Policy, Terms of Service, or other agreements before you store their data. To support this, we’ve added the ability to create clickthrough/clickwrap agreements in FirstLook. Clickthrough agreements are displayed as a checkbox that players must check before they can complete the signup.

                  You can create clickthrough agreements in the Game Settings page. The label can be customized to fit your needs and supports markdown formatting if you need to include links or other formatting.

                Mar 6, 2025

                  Pragma Integration

                  In case you missed it, FirstLook was acquired by Pragma. Pragma is the leading backend engine for online games, and many FirstLook customers are collaborating with Pragma to accelerate their game development. Together, we aim to build the best tools for growing and engaging your community.

                  As part of this partnership, we are excited to announce our first integrations!

                  Pragma Account Creation

                  When you connect your Pragma instance to FirstLook using a Partner Token, we can now automatically create and link player accounts in your Pragma Player Database. You can select which accounts FirstLook should update in your Pragma Players.

                  This feature is extremely useful if you want to use Limited Access Mode to ensure that only onboarded players can access your game. Without this integration, players would need to launch the game first for their accounts to be created in Pragma. Now, their identity already exists in Pragma, allowing them to be included in player groups created before they launch the game.

                  FirstLook can also automate the addition of players to your player groups, and we’re happy to assist you with this setup.

                  Account Creation currently requires an Engine Mod—your Pragma CSM can help you get set up.

                  Entitlements via Order Fulfillment

                  With the above integration, FirstLook recognizes who players are in Pragma. This opens up new opportunities to reward and incentivize your players. With entitlements in FirstLook, you can now automatically or manually grant in-game items or currency to players. This is accomplished through Order Fulfillment, where you can add FirstLook as an Order Provider and Mapping Spec.

                  Example use cases include:

                    * Providing content creators or testers with currency or items to bypass certain progression
                    * Rewarding players for being active in your community with cosmetic items

                  This is just the beginning of the many ways we plan to integrate FirstLook with Pragma. If you have any specific requests or feedback, please let us know!

                Mar 3, 2025

                  Player Influence and Relation Filters

                  On the player overview, you can now sort by player influence. This is the total number of players that someone brought in via invites and referrals, and includes the second degree referrals/invites of those players.

                  In addition you can filter by the number of invites and referrals a player has made.

                Feb 27, 2025

                  View Announcement Recipients

                  After sending an email announcement, you can now view the recipients of the announcement. This includes when and if they opened the announcement or clicked any links.

                Feb 25, 2025

                  Configurable Background Opacity

                  In your Branding Settings, you can now configure the background opacity.

                  By default, the background had some opacity. In some cases this could make your background image look a bit dull, in other cases the default opacity would make the background image too bright, clashing with your logo.

                  You can now choose between 75%, 50%, 25%, and 0% opacity to find the perfect balance for your branding.

                Feb 25, 2025

                  Regional Keys

                  For PlayStation Store, we now support regional keys. When using Regional Keys, you can upload product codes for different regions, and players will automatically receive the correct key for their region based on their PlayStation Account.

                Feb 20, 2025

                  Flow Signup URLs

                  If you created additional Flows, i.e. for Creators, Press or other purposes, you can now share a direct link to the signup page of that flow.

                  It’s a great way to host a sign up form for interested content creators, press, or anyone else you’d like to onboard.

                  The URL for the signup page is available in the Flow Overview page and can be customized on the Flow Settings page by changing the ‘slug’.

                  The sign up page for a flow can be toggled using the ‘Enable Sign Ups’ switch in the Flow Settings page.

                  With this release, we’ve also added to option to delete a flow – so feel free to experiment with different flows and delete the ones you don’t need anymore.

                Feb 19, 2025

                  Radio Question Type

                  We’ve added a new question type to FirstLook: Radio Questions.

                  Radio questions allow you to ask players to select one option from a list. In addition, you can also add a ‘Other’ option, which will allow players to enter their own answer.

                  Use Radio Questions to ask players to select their gender, their favorite game mode, their preferred platform, or anything else you can think of.

                  Configure your questions in Question Settings.

                Feb 18, 2025

                  Set a Reply-To Email Address

                  Occasionally, players may wish to respond to your notification emails or announcements. To ensure you receive these replies and any potential support requests, you can set a reply-to email address in General Settings.

                  Now, when a player replies to an email, it will be sent to the address you specified in General Settings.

                Feb 13, 2025

                  Onboard to Xbox and PlayStation

                  You can now onboard players to your Xbox or PlayStation playtests using FirstLook!

                  We’ve added full support for Xbox and PlayStation playtests, including key management and distribution, as well as ‘Sign-in with Xbox’ and ‘Sign-in with PlayStation’ options in the onboarding flow.

                  Cross-Platform Keys

                  With this release, we’re also supporting ‘cross-platform tokens’, which allow players to choose for which platform they want to receive a key. Instead of assigning a key, players will see a list of platforms they can choose from, and you can configure which key they’ll receive based on their choice.

                  Console support and Cross-Platform Keys are available on the Pro plan and above – reach out if you’d like to use these features for your playtest!

                Feb 6, 2025

                  Claim & Sync Discord Roles

                  On a player’s profile, you can now see the Discord roles they have, as well as a button to Claim and Sync their roles. This will remove or assign any roles they might be missing based on their FirstLook Role, as well as fetch any roles assigned outside of FirstLook.

                  We’ve reworked our stability and processes of assigning roles to keep them in sync at all times, so in general you should not need to manually claim and sync roles.

                  It’s also important to note that when many players are onboarding at once, or when you change the FirstLook role of a large number of players, the changes to their Discord roles will be applied in the background over a period of time rather than all at once.

                Jan 30, 2025

                  Bulk Invite and Skip Email

                  When inviting multiple players in bulk, you can now choose to invite them without sending an email. This is very useful if you want to send a highly customized invitation email via your own email marketing provider.

                  Export the player list to a CSV file and import it into your email marketing provider, you can use the Login URL as a merge field to include a personalized link that will authenticate and take the player to your onboarding flow.

                Jan 27, 2025

                  Analytics Filtering

                  You can now filter down the graphs on the Analytics page to a specific subset of players. For example, if you want to check just the engagement or playtime of Playtesters, you can select the role(s) to be included. You can filter down by any property that is available on the Player overview.

                Jan 24, 2025

                  Team settings and billing

                  We’ve added a new area to the Dashboard where you can manage your team’s billing information and settings. This includes the ability to update your billing information, view your subscription details and invoices, and invite new team members. This section is only available to Team Owners.

                Jan 15, 2025

                  Filter players by multiple values

                  Previously, you could filter players by only one value, such as a single role or status. Now, you can select multiple values for a filter, and players will be included if they match any of the selected values. This feature also applies to your custom questions where multiple options are available.

                Jan 9, 2025

                  Steamworks Integration

                  We’re thrilled to announce that our Steamworks integration is now available on all plans. This integration helps you make the most of FirstLook’s Steam features, allowing you to track the playtime and wishlist status of your playtesters using a Steamworks WebAPI Key.

                  The playtime and wishlist data is available in reports on the Analytics Page, on the Player Overview and profiles, and can be used for automations, filtering and announcements.

                  You can add your Steamworks WebAPI Key in the Steam Settings page or learn how to create one in our Steamworks Integration Guide.

                Jan 7, 2025

                  Multiple Key Types and Key Configuration

                  There may be times when you want to distribute keys for a different Steam App ID, or for different purposes. To support this, we’ve added the ability to create multiple key types for your game. You can now create different key types for different purposes, and select which key type a role receives when they onboard.

                  Some use cases for this are:

                    * Granting Pre-Release Keys (Release Override Keys) to Press or Influencers
                    * Distributing Retail Keys as a thank you to specific playtesters
                    * Distributing keys for DLC or other content
                    * Granting Access to a Demo ahead of releasing the Demo for everyone

                  Hiding Keys from Players

                  When configuring a Key Type, you can choose to (temporarily) hide the key from players. This means a key will be assigned, but players can’t yet view it in their dashboard.

                  Filtering by Key Type

                  As part of this update, we’ve renamed the ‘Steam Keys’ tab to ‘Keys’. Here, you can now find all keys for your game, and filter by key type, status (redemeed or not), and search by key. This change also prepares support for other Stores and Platforms we’re working on (Xbox, Epic Games Store, PlayStation).

                Jan 3, 2025

                  Signup, Steam, and Discord Analytics

                  We’ve extended the Analytics Page with more data on your Signups, Steam, and Discord.

                  Player Signups

                  You can now inspect when players signed up and using what method (invite-code, friend invite, etc). Additionally, you can see which vanity invite codes were used the most.

                  Discord Activity

                  When you enable Discord Forum Syncing, we will show how many messages were sent across your Discord channels. Also, you’ll be able to see a leaderboard of the most active members, in addition to a graph displaying the amount of unique active members.

                  Steam Playtime

                  See how much time players have spent playing your game on Steam, including the total time played, average time played, and the amount of unique players.

                Dec 18, 2024

                  Require Minimum Age

                  You may be facing regulatory requirements to ensure players are at least a certain age before they share their personal information with you or be allowed to play your game. With our new ‘Eligibility Requirements’ option in the ‘Sign Up’ step of your Flow, you can now require players to enter their age.

                  You can pick a minimum age, and if a player is under the minimum age, they’ll locked out of signing up and can’t continue until they clear their cookies or use a different browser or device.

                  Documentation

                Dec 4, 2024

                  Discord Surveys

                  Introducing Discord Surveys: a new frictionless way to collect feedback from your players! Share mini-surveys with a single click, gather feedback from your players, all within Discord and backed by the data you have in FirstLook.

                  In our new ‘Feedback’ Section, you can create a survey from 3 available templates, customize the question and share it in any channel – or even send them to specific players via DM using filters to target players by role, playtime, etc.

                  Players can respond to surveys directly in Discord by clicking on of the buttons and entering more feedback or details in a native Discord modal. Results can be viewed in FirstLook in the Surveys section.

                  Survey Templates

                    * Game Review Ask if players would recommend the game to a friend, and get a Steam-like review score.
                    * Issue Report Receive bugs and suggestions, great for stickied post or read-only channels.
                    * Open Ended Ask players to give free-form feedback or suggestions on a topic of your choice.

                  We’re excited to introduce a new way to collect feedback, and are really curious to see how you’ll use this new feature – and are eager to hear your feedback!

                Dec 3, 2024

                  Sync Player Role changes with Discord

                  Whenever you change the role of a player in FirstLook, we will now automatically update their roles in Discord to reflect the configuration you have set up in FirstLook.

                  And, when you add or remove Discord Roles from a FirstLook role configuration, we will automatically update all Discord Members to reflect the latest role change.

                  Bulk Role Change

                  We’re also introducing the ability to change the Role of multiple players at once using the bulk selection feature in the Players Table.

                    We recommend to let FirstLook manage your Discord Roles exclusively. Using other bots or manual methods to manage Discord Roles is fine for roles that are not configured in FirstLook.

                Dec 2, 2024

                  Import Players with Steam Keys

                  You could always import and migrate players from other sources and mailing lists to FirstLook. Imports are powerful as they also allow you to update player data in bulk, map roles and more.

                  Today we’re also introducing the ability to import assigned Steam Keys together with players. This way, if you’ve previously distributed keys outside of FirstLook, you can now easily import them in one go while keeping the relationship between the key and the player.

                  To import players, navigate to the Players section and click on the “Import” button in the top right.

                Nov 26, 2024

                  Remove Steam Keys

                  You can now remove individual Steam keys from your pool of available redeemables. This can be useful if you’ve used or shared this key with someone outside of FirstLook, and don’t want to assign it to a player.

                Nov 8, 2024

                  Get Notified when Running out of Keys

                  We’ve added a new Notifications section in Settings.

                  The first option lets you enable Discord notifications when you’re running low on redeemables (e.g., Steam keys), so you’ll always know when you’re about to run out.

                Nov 7, 2024

                  Perform Bulk Actions on Players

                  Invite multiple players at once, or assign friend invites to a handpicked selection with the new Bulk Player Actions.

                  On the Players page, you can now select multiple players by checking the checkbox next to their name. Alternatively, you can select all players that match the chosen filters by checking the checkbox in the table header.

                  You can then perform actions in bulk, starting today with the following actions:

                    * Invite – Invite the selected players to the playtest
                    * Grant Invites - Give the selected players invite codes to share with friends

                  Do let us know if you’d like to see more actions made available in bulk!

                Nov 6, 2024

                  Unlink Player's Discord or Steam

                  It sometimes happens that player accidentally links wrong Steam or Discord account.

                  You can now unlink their Steam or Discord by clicking Unlink next to Steam ID or Discord ID on Player profile.

                Oct 29, 2024

                  Welcome Email

                  After a player completed the onboarding Flow, you can now send them a welcome email. Use this to communicate upcoming playtest dates, share more specific instructions.

                  You can enable this in the Flow → Complete.

                Oct 25, 2024

                  Unsaved Changes

                  Never lose your unsaved changes again. When edditing Flows or other settings, we’ll now show a warning if you try to leave the page without saving, as well as a small indicator next to the Save button.

                Oct 21, 2024

                  Customize Invite Emails

                  You can now fully customize the email that is sent when you invite playtesters! It’s a great way to build anticipation, set expectations, and share information about your playtest.

                  The email can be changed for each flow, under ‘Flows’ > ’… your flow …’ > ‘Invite’ and toggle ‘Customize the invite email’.

                    * The content can be formatted using Markdown
                    * You can insert variables like {{ player.first_name }} to personalize the email
                    * The email branding can be configured under ‘Settings’ > ‘Branding’

                  Learn more about customizing emails in our Email Announcements documentation.

                Oct 15, 2024

                  Detect Bounced Emails

                  Sometimes emails can’t be delivered, either because the email address doesn’t exist, or because the recipient’s email server rejected the email.

                  In the Player Overview and on Profiles, you can now see if an email address has bounced, and since when.

                Oct 14, 2024

                  Customize Social Sharing Preview

                  We’ve added a new way to customize how your Playtest Website will look when shared on social media. In Branding Settings, you can now add a custom Social Preivew Image (OG Image), Title and Description that will be used as a preview on Facebook, Twitter and other social media platforms.

                  Note that certain specific pages like Invites and Sign Up will override the Title and Description with their own.

                Oct 4, 2024

                  Reward Referrals with an Invite

                  Players on the Waitlist could already refer their friends to the playtest. Now, we’ve added the option to reward players for doing so.

                  In your Flow → Waitlist, you can now enable ‘Referral Gamification’. When enabled you can set a goal for how many players need to join before the reward is unlocked. As a reward, you can choose to Invite the Player to your playtest, or give them and their referrals an invite. The last option is great for incentivizing players to share the playtest with their friends, and then play together.

                  Players on the Waitlist will see an active Call to Action, including the progress towards the goal. You can further customize the header and description of this section in the Waitlist Settings.

                Oct 2, 2024

                  Player Source Attribution + more

                  In the Player Overview, we’ve improved the ‘Source’ column. It now shows in detail where the player came from, like Invite Codes, Web Pages linking to your playtest, the Player that referred or invited them, or if they were invited by a team member.

                  We’ve also made a few smaller improvements:

                    * You can now filter by people who haven’t wishlisted your game
                    * The Branding Configuration preview now uses the recent redesign
                    * On Player profile we no longer truncate longer attributes or questions
                    * Players can now access their signed NDA via Dashboard > Account Settings.
                Sep 27, 2024

                  Bulk Invite Players

                  We’ve completely reworked the ‘Invite Players’ screen. Now you can invite multiple players at once, add a custom message and copy-paste emails from your Google Sheets or other sources.

                  Learn more about inviting players

                Sep 16, 2024

                  Onboarding Flow and Dashboard Redesign

                  We’ve completely redesigned the onboarding flow and dashboard, making it more user-friendly, less cluttered, and more intuitive.

                  Some of the changes include:

                    * The onboarding flow is no longer linear (step through each page)
                    * Instead, a single screen shows all steps that needs to be completed before finishing
                    * The Dashboard buttons are now more compact, leaving more space for your own communication
                    * There’s now an ‘Account Settings’ where players can connect their Steam or Discord Account, if this was optional during onboarding
                    * We’ve updated the Steam Redeem explanation to be more clear
                    * The Accept Invite flow, while using an invite code, now uses a similar Account Registration as the Waitlist

                Sep 11, 2024

                  Grant Invites to Individual Players

                  Invites are a great way to grow your playtester community. You can now easily grant any number of invites to individual players, so they can give their friends instant access to your playtest.

                  On a player’s profile page, click the “Grant Invites” button at the top and enter the desired number of invites. By default, it will create one-time-use invites that grants access to your default Role. Click on “Advanced…” to change the role the invite grants, the number of times each invite code can be used, and add an optional internal description. The invites will be added on top of any invites the player receives through their Role.

                Sep 10, 2024

                  Ban, Kick or Unassign Roles on Discord when removing players from FirstLook

                  When removing a player from FirstLook, you can now also take action on their associated Discord account in your server. You have the following options:

                    * Keep in Server – Do nothing and keep the player in the server.
                    * Remove Assignable Roles – Keep the player in the server but remove all roles that the FirstLook bot can assign.
                    * Ban Player – Remove the player from the server and prevent them from rejoining.
                    * Kick Player – Remove the player from the server, allowing them to rejoin.

                  The FirstLook bot cannot remove or kick Admins or Moderators.

                Sep 9, 2024

                  Login as Player

                  If you need to troubleshoot or quickly check what a player is seeing in their FirstLook Dashboard, you can now log in to their account (impersonate them) with a single click. At the top of the player’s profile, you’ll find a new “Login as Player” button that allows you to do this. Whenever you or a team member impersonates a player, it will be added to the player’s audit log, enabling you to trace who accessed the platform on their behalf.

                Sep 6, 2024

                  Discord Forum Sync

                  We have several exciting ideas and features in the pipeline to enhance our integration with Discord. As a first step, we’re introducing the capability to synchronize Discord Forum posts with FirstLook.

                  Once enabled, you can choose specific Forum Channels to sync. You’ll then see a new tab ‘Forums’ where you can browse all the synced posts on FirstLook, and filter them by channel.

                  On Player profiles, a new list of Discord Posts authored by the player will be visible. Additionally, within the Player Overview, you can sort and filter players based on their Discord Activity.

                  Configure the synced channels in Configuration > Discord and find more information in the Discord Setup Guide.

                Sep 3, 2024

                  Custom Signup Message

                  You can now enhance your Flows’ Signup Pages by adding a custom title, message, and video. Use this feature to create unique landing pages for different types of playtesters.

                Aug 29, 2024

                  Send Email Announcements to your Playtesters

                  We’re excited to announce that you can now send Email Announcements to your playtesters! Announcements are a great way to keep your playtesters informed and engaged by sharing updates, upcoming playtests, and other important information.

                    * Draft your announcements in a simple interface using Markdown
                    * Select which Playtesters will receive the announcement using filters
                    * Add a call to action to the bottom of your email
                    * Track the success of your announcement using opens and clicks

                  You can learn more about announcements in our Documentation or try it out in Dashboard > Announcements.

                Aug 21, 2024

                  Introducing Flows – Unique Sign-ups for Different Audiences

                  We’re excited to bring you Flows: A new way to create unique and tailored sign-up and onboarding experiences for different audiences.

                  Previously, a single ‘Flow’ was used for everyone—every player went through the same onboarding steps, login options, and sign-up questions. While you could differentiate what a player received post-onboarding using Roles, we now allow you to create additional Flows to differentiate how players sign up.

                  Use Cases

                  Using Flows, you can now create:

                    * Additional Sign-Up Forms for Content Creators: Tailor questions to their online presence.
                    * Simplified Sign-Up for Partners and Vendors: Allow trusted parties to sign up with just an email—no Steam or Discord required.
                    * Customized Messaging: Personalize invites and welcome messages for various roles.
                    * And more!

                  Configure Key Pages for Similar Roles

                  Flows group similar roles together, and allow you to configure the below pages for all of them at once:

                   1. Sign-Up: Enable or require social accounts for account creation and configure additional questions. You can designate one Role as the default during sign-up.
                   2. Waitlist: Customize messaging for those on the waitlist and configure Calls to Action like ‘Add to Wishlist’ or ‘Join our Discord’ to engage interested players.
                   3. Invites: Personalize invite messaging and (coming soon) email invites.
                   4. Onboarding: Set additional requirements before players are onboarded, such as linking social accounts or answering extra questions.
                   5. Completed: Communicate expectations and upcoming playtests in the player dashboard.

                  Roles still manage what a player receives after successfully onboarding and remain a great way to differentiate post-onboarding experiences. We’ve migrated all your Roles to use the default ‘Playtester’ Flow.

                    Try it Out!

                    Feel free to create new Flows as needed, experiment, and move Roles around. We’re eager to learn from your best practices and offer certain Flows as templates.

                    Reach out to us on Discord if you need any help designing the right flows for your playtest.

                Aug 19, 2024

                  Player Relations

                  See how your community is connected! You can now view the relationships between your players on their profile. A small table shows the players that they invited or referred, as well as the players that they were invited by or referred by.

                Aug 16, 2024

                  Sign Up with Discord

                  Players can now sign up for your Waitlist using Discord, in addition to Steam. If they have a verified email on their Discord profile, that email address can be used to sign up without the need for email verification.

                  Existing players can also sign in to their account using Discord.

                Aug 15, 2024

                  Token Based Email Verification

                  We now verify emails using a Token (One Time Password / code) sent to the email address. This is a more secure and friendly way to verifiy emails, and an improvement over the previous ‘confirm link’ method. We’re now also skipping the email verification if a player has a verified email on their Discord profile and they sign up using Discord.

                Aug 12, 2024

                  New Email Design

                  We’ve revamped all our emails with a new design that’s simpler, cleaner, and more modern. You can preview and customize this template in your Branding settings.

                  Here’s what changed:

                    * Light / Dark Theme: The email design now automatically matches your Player Facing Dashboard theme. If you’re using the Light Theme, your emails will be light as well.
                    * Custom Header Image: Personalize your emails by adding a custom header image that aligns with your game’s style.
                    * Improved Readability: We’ve enhanced the readability of our emails by increasing the font size and line height.

                    Upcoming Features

                      * This new design also sets the stage for our upcoming feature, Email Announcements. Soon, you’ll be able to send updates and news directly to your players from FirstLook.
                      * Under the hood, this also paves the way for more email customization options, allowing you to tailor your emails’ content. Stay tuned for more updates!

                  Here’s a what designing your email template looks like, learn more about Branding in our documentation.

                Aug 8, 2024

                  Delete and Migrate Roles

                  Deleting unused or redundant roles from your configuration is now possible. If any players are assigned to the role you wish to delete, you can select a new role from the dropdown to migrate them.

                Aug 1, 2024

                  Introducing the Light Theme and more Branding Customizations

                  You now have more control over the look and feel of your Player Facing Dashboard. Change your Branding to match your game’s style, including a new Light Theme.

                    * Light Theme: Love lighter, brighter, and more cheerful vibes? You can now switch to a Light Theme for your Dashboard and Emails.
                    * Granular Color Options: We’re splitting text and button colors.
                    * Email Template (preview): We’re preparing for a major update to our Email Template, including the option for a custom header image. You can now preview and customize it in your Branding settings.
                    * Favicon: Add a Favicon to your Player Facing Website to make it stand out in browser tabs.

                  Learn more about Branding in our documentation.

                Jul 26, 2024

                  Customize your Waitlist Landing Page

                  You can now customize your Waitlist Landing Page in your Configuration. Add a trailer, customize the copy and get players excited about signing up for your game.

                  Additionally, you can also disable the Waitlist completely if you’re not ready to start collecting sign-ups.

                Jul 16, 2024

                  Player and Role Stats

                  The Dashboard now displays the total number of Players, as well as in detail how many of them are Sign-ups, Invited, Accepted or Onboarded. Additionally, you’ll see a breakdown per Role.

                Jul 12, 2024

                  Role-Tailored Welcome Message

                  Override the default Welcome Message for specific roles to tailor the communication to them.

                Jul 12, 2024

                  Self-Service Discord Role Claim

                  We’ve enhanced the Discord tab on player dashboards to display available roles that can be claimed, along with a button to do so. Tip: You can visit a player’s dashboard by clicking the ‘Login Link’ on their page in your management interface, which allows you to claim Discord roles on their behalf.

                Jul 10, 2024

                  Promote Wishlists

                  Add your Steam App ID to your Settings to automatically promote your Store page and aks for wishlists in the Dashboard, Onboarding and Waitlist Signup.

                Jul 10, 2024

                  View Steam Activity 🥳

                  View, filter and sort players by their Steam Status and Activity. Add your Steam App ID in Settings to start tracking and promoting your wishlists, as well as playtime.

                    * See which players have your game on their Steam Wishlist
                    * Or… for players that are onboarded and have the game installed, view their playtime!
                    * Respects player’s Steam Privacy Settings.
                    * Logs when a wishlist or playtime has been detected.

                  We hope this feature enables you to focus your playtests and research on your most engaged fans!

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